TERMS AND CONDITIONS

These Terms and Conditions govern all Competitions operated by Imperium Competitions Ltd (“Promoter,” “we,” “us,” or “our”). By participating in any of our Competitions, you agree to abide by these Terms and Conditions, which form a binding contract between you and the Promoter. Please read them carefully before entering.

1. The Promoter

1.1 The Promoter is Imperium Competitions Ltd Company Number SC833319 and whose registered office is at 6 Cairnside, Aberdeen, AB15 9NZ, United Kingdom.

1.2 Contact Email: info@imperiumcompetitions.co.uk.

1.3 Customer Support: Queries may be submitted to info@imperiumcompetitions.co.uk or through the contact form available on the Website at www.imperiumcompetitions.co.uk.

2. The Competition

2.1 Scope: These terms apply to all Competitions listed on the Promoter’s website at www.imperiumcompetitions.co.uk (“Website”).

2.2 Skill-Based Requirement: Some Competitions are skill-based and require participants to correctly answer a question (“Competition Question”) or complete a task to enter.

2.3 Free Entry Route: Where an online entry fee applies, a free entry route is available. See Section 3.7 for details.

2.4 Competition Details:

• Each Competition is described on its dedicated page on the Website, including Prize details, entry requirements, and relevant deadlines.
• A maximum number of entries may apply, as specified on the Website.

3. How to Enter

3.1 Competition Period:

The Competition will run from and including the Opening Date and Closing Date specified on the Website. All dates and times are listed in GMT unless otherwise specified.

3.2 Changes to Dates:

The Promoter reserves the right to change the Opening or Closing Dates if absolutely necessary. Any changes will be displayed on the Website. The Promoter will not extend the Closing Date solely to increase the number of entries.

3.3 Deadline for Entries:

All Competition entries must be received by the Promoter no later than the specified time on the Closing Date. Entries received after this time may be disqualified without a refund.

3.4 Maximum Entries:

Each Competition will have a maximum number of entries, as stated on the Website. If the maximum number of entries is reached, no additional entries will be accepted.

3.5 Entry Limits:

Entrants may enter a Competition as many times as they wish, subject to the following:

• The maximum number of entries per user, as stated on the Website, must not be exceeded.
• Free entries must be submitted individually. Bulk entries in one envelope will be treated as a single entry.

3.6 Online Entry Process:

To enter a Competition online, follow these steps:

(a) Visit the Website and select the desired Competition.

(b) View and answer the Competition Question or complete the required skill-based task.

(c) Select the desired number of entries.

(d) Complete the checkout process, including submitting the online registration form.

(e) Make the payment to confirm your entry and receive your order confirmation.

(f) Repeat the process if you wish to purchase additional entries, within the maximum allowed.

3.7 Free Entry Route:

Participants may enter a Competition for free by following these steps:

(a) Write your entry details on an unenclosed postcard and send it via first or second-class post to the Promoter’s postal address: 6 Cairnside, Aberdeen, AB15 9NZ

(b) Include the following information on the postcard:

– Full name

– Address

– Contact telephone number and email address

– Name of the Competition and if applicable, your answer to the Competition Question

(c) Submit each free entry individually in a separate envelope. Bulk entries will not be accepted and will count as a single entry.

(d) Ensure that your entry is legible, complete, and received before the Closing Date. Proof of posting does not guarantee entry.

(e) Entrants must have a registered account on the Website with matching details. Entries from individuals without a registered account will not be processed.

3.8 Language Requirement:

All entries must be submitted in English. Entries submitted in other languages will be disqualified without refund.

3.9 Acknowledgment of Entry:

The Promoter will send confirmation for online entries, including allocated ticket numbers. Free postal entries will not receive acknowledgment.

3.10 Responsibility for Submission:

The Promoter is not responsible for entries that are incomplete, lost, delayed, or not successfully submitted due to technical issues, equipment failure, or other reasons outside the Promoter’s control.

3.11 Agreement to Terms:

By submitting an entry, whether online or via the free entry route, you agree to these Terms and Conditions and enter into a binding contract with the Promoter.

4. Choosing the Winner

4.1 Winner Selection Process:

• All valid entries, including paid and free entries, will be included in the draw.
• The winner will be selected through a random draw conducted using a verifiable random selection method.

4.2 Eligibility for the Draw:

• Only entrants who correctly answer the Competition Question or fulfill the required skill-based task will qualify for inclusion in the draw.
• Entries that are incomplete, incorrect, or submitted after the Closing Date will not be eligible.

4.3 Draw Date:

• The draw will take place as soon as reasonably possible after the Closing Date, but no later than seven (7) days from the Closing Date (“Draw Date”).

4.4 Transparency and Live Draws:

• The Promoter may conduct the draw live via social media or another platform specified on the Website.
• All eligible entrants’ names and ticket numbers may be included in a spreadsheet visible during the live draw.

4.5 Opting Out of Name Disclosure:

• If you do not wish for your name to appear in the live draw or in any published materials, you must contact the Promoter at info@imperiumcompetitions.co.uk at least 48 hours before the draw takes place.

4.6 Winner Notification:

• The winner will be notified via email and phone within five (5) working days of the Draw Date.
• It is the entrant’s responsibility to ensure that contact details provided at the time of entry are accurate and up to date.

4.7 Unclaimed Prizes:

• If the winner cannot be contacted or fails to claim the Prize within twenty-one (21) days of the Draw Date, the Promoter reserves the right to select an alternate winner from the remaining eligible entries using the same random selection process.

4.8 Publication of Winners:

• The Promoter will publish the winner’s full name and town/county of residence on the Website.
• If you object to your name or location being published, you must notify the Promoter at info@imperiumcompetitions.co.uk before the Closing Date. However, the Promoter may still provide this information to relevant regulatory authorities upon request.

4.9 Final Decision:

• The Promoter’s decision regarding any aspect of the Competition, including the draw, is final and binding. No correspondence or discussion will be entered into regarding the outcome. 

5. Eligibility

5.1 Minimum Age Requirement:

• Competitions are open to individuals aged 18 years or older at the time of entry.
• Entrants may be required to provide proof of age upon request by the Promoter. Acceptable forms of proof include a valid passport, driving license, or other government-issued identification.

5.2 Residency Restrictions:

• Competitions are only open to residents of the United Kingdom, unless otherwise stated.
• The Promoter may accept entries from other jurisdictions if explicitly mentioned in the Competition details, but it is the entrant’s responsibility to ensure compliance with local laws governing participation in such Competitions.

5.3 Excluded Individuals:

• Employees, agents, contractors, and affiliates of the Promoter, as well as their immediate family members (spouse, parent, child, sibling, grandparent, or anyone residing in the same household), are not eligible to participate.
• Professional advisors or consultants involved in the administration of the Competition are also prohibited from entering.

5.4 Legal Compliance:

• By entering a Competition, entrants confirm they are legally eligible to participate and that their participation does not breach any laws in their country of residence.
• The Promoter accepts no responsibility for entries made in violation of local laws. Entrants are encouraged to seek independent legal advice if in doubt.

5.5 Verification of Eligibility:

• The Promoter reserves the right to request documentation or additional information to verify an entrant’s identity, age, residency, or eligibility.
• Failure to provide requested information within the specified time frame may result in disqualification.

5.6 Correct Information Requirement:

• All information provided by the entrant during registration and entry submission must be complete, accurate, and truthful.
• Entries containing false or misleading information will be disqualified, and the entrant may be banned from participating in future Competitions.

5.7 Entry Limits and Conditions:

• Each entrant is allowed to participate up to the maximum number of entries specified for each Competition.
• Multiple entries are permitted, but entrants must adhere to the terms for both paid and free entry methods. Bulk entries submitted under the free entry route may be treated as a single entry.

5.8 Disqualifications:

• The Promoter reserves the right to disqualify any entrant if their conduct is deemed inappropriate, fraudulent, abusive, or contrary to the spirit of the Competition. Examples of such conduct include, but are not limited to:
• Providing false or incomplete information.
• Engaging in abusive behavior towards the Promoter, its staff, or other participants.
• Attempting to tamper with or manipulate the Competition, Website, or random selection process.
• Breaching any of the terms outlined in these Terms and Conditions.

5.9 Ineligibility for Refunds:

• Disqualified entrants will forfeit their entry fees, and no refunds will be issued under the following circumstances:
• The entrant is found to be ineligible after entry submission.
• The entrant’s disqualification is due to fraudulent, abusive, or otherwise unacceptable conduct.

5.10 Impact of Changes in Eligibility Criteria:

• If an entrant’s eligibility status changes after entering a Competition (e.g., a change in residency or legal restrictions), it is their responsibility to notify the Promoter immediately.
• The Promoter reserves the right to disqualify such entrants and determine whether a refund is applicable.

5.11 Fraudulent Activity and Tampering:

• Any entrant found engaging in the following activities will have their entries declared void and may face further consequences, including legal action and permanent exclusion from future Competitions:
• Fraudulent misrepresentation or concealment of information.
• Unauthorized access to the Website or hacking.
• Using automated software, bots, or similar mechanisms to gain unfair advantages.

5.12 Special Conditions for Prizes Requiring Licenses or Qualifications:

• For certain Prizes, such as vehicles or experiences requiring licenses or certifications, entrants must meet the necessary qualifications.
• Winners unable to meet these requirements may forfeit the Prize, and no alternative will be offered unless explicitly stated by the Promoter.

5.13 Promoter’s Right to Final Decision:

• The Promoter’s decision regarding eligibility is final. No correspondence or appeals will be considered once a decision has been made.

5.14 Participation on Behalf of Others:

• Entries must be submitted on an individual basis. Participants may not submit entries on behalf of another person unless explicitly authorized in writing by the Promoter.
• Prizes must be claimed by the registered entrant unless prior written permission is granted by the Promoter.

5.15 Changes to Eligibility Requirements:

• The Promoter reserves the right to amend eligibility requirements at its sole discretion. Changes will be effective immediately upon being published on the Website.

6. Prize Information

6.1 Prize Description:

• Each Competition will have a designated Prize, clearly described on the relevant Competition page of the Website.
• The description will include details such as the Prize’s value, features, and any specific terms related to its redemption or use.

6.2 Prize Ownership and Condition:

• The Promoter either owns the Prize or will purchase it specifically for the Competition before awarding it to the winner.
• Prizes are awarded “as is,” with no warranties or guarantees regarding condition, suitability, or fitness for a particular purpose, unless explicitly stated on the Website.

6.3 Third-Party Prizes:

• Some Prizes may be supplied by third-party providers (“Suppliers”). The Promoter will disclose the identity of any Supplier on the Website or upon request.
• The Promoter assumes no liability for any issues arising from a Supplier’s failure to fulfill their obligations.

6.4 Prize Substitution:

• The Promoter reserves the right to substitute any Prize with another of equal or greater value under the following circumstances:
• The original Prize becomes unavailable.
• Circumstances beyond the Promoter’s control make it necessary to offer an alternative.
• Any substitution will be communicated to the winner before being finalized.

6.5 Cash Alternatives:

• If a cash alternative is offered, it will be clearly stated on the Competition page.
• The winner may opt for the cash alternative instead of the advertised Prize. The decision must be communicated to the Promoter within seven (7) days of notification.
• If no cash alternative is offered, the Prize cannot be exchanged for cash or other alternatives.

6.6 Taxation and Legal Obligations:

• Winners are solely responsible for any taxes, duties, or fees associated with claiming or owning the Prize.
• It is the winner’s responsibility to comply with local laws and regulations regarding the receipt and use of the Prize.

6.7 Prizes That Require Licenses or Certifications:

• For certain Prizes, such as vehicles or experiences requiring licenses, permits, or certifications, the winner must provide evidence of eligibility.
• If the winner cannot meet these requirements, the Promoter reserves the right to withdraw the Prize or offer an alternative at their sole discretion.

6.8 Vehicle Prizes:

• If the Prize is a vehicle, the following additional conditions apply:
• The vehicle will include a valid MOT (if required).
• No insurance, road tax, or fuel costs are included. These are the sole responsibility of the winner.
• The winner must ensure the vehicle is adequately insured and legally compliant before use.
• The Promoter is not responsible for any issues with the vehicle once it has been transferred to the winner.

6.9 Travel and Experience Prizes:

• If the Prize is a trip, holiday, or experience, the following conditions apply:
• The Competition page will specify the number of travelers, destination, accommodation details, class of travel, and any included costs (e.g., meals or transfers).
• The winner is responsible for obtaining all necessary travel documentation, such as passports and visas, and ensuring they meet any entry requirements.
• Travel insurance, personal expenses, and additional costs are not included unless explicitly stated.

6.10 Prize Delivery or Collection:

• Prizes will be delivered to the winner’s address or made available for collection, as stated in the Competition details.
• Delivery within the UK is free unless otherwise specified. For international deliveries, additional fees may apply.
• The Promoter will liaise with the winner to arrange delivery or collection within 30 days of the Prize being claimed, unless exceptional circumstances occur.

6.11 Storage of Prizes:

• If the winner cannot collect or accept the Prize immediately, the Promoter may store the Prize for up to thirty (30) days free of charge.
• After this period, storage fees may apply, which must be paid by the winner before the Prize is released.

6.12 Unclaimed Prizes:

• If a Prize is unclaimed after twenty-one (21) days of winner notification, the Promoter reserves the right to:
• Offer the Prize to an alternate winner drawn from the remaining eligible entries.
• Retain the Prize for future Competitions or promotional use.

6.13 Winner Responsibility Post-Delivery:

• Once the Prize is delivered or collected, the winner assumes full responsibility for its safekeeping and any associated liabilities, including maintenance, insurance, and operational costs.

6.14 Limitations on Prize Transfer:

• Prizes are non-transferable and must be claimed by the winner unless prior written consent is granted by the Promoter.

6.15 Promoter’s Liability:

• The Promoter is not responsible for any damages, losses, or injuries resulting from the use, misuse, or inability to use the Prize, except in cases of proven negligence.

7. Winner Selection

7.1 Random Draw: Winners are chosen via a verifiable random selection method.

7.2 Instant Win Numbers: Pre-determined winning numbers for Instant Win Prizes are securely stored and cannot be altered.

7.3 Draw Date: The draw will occur within seven days of the Closing Date.

7.4 Notification of Winners:

• Winners will be contacted within 5 working days of the draw via email and phone.
• It is the entrant’s responsibility to provide accurate contact details.

8. Claiming a Prize

8.1 Deadline: Winners must claim their Prize within 21 days of notification.

8.2 Verification: Winners may be required to provide proof of identity and eligibility before receiving their Prize.

8.3 Unclaimed Prizes: If a winner fails to claim their Prize, the Promoter may award it to an alternate entrant.

9. Data Protection

9.1 Personal Data: By entering a Competition, you agree to the Promoter processing your personal data for the purposes of administering the Competition and delivering the Prize.

9.2 Privacy Policy: Full details are available in the Promoter’s Privacy Policy at [Insert Link].

9.3 Publicity:

• Winners may be required to participate in reasonable promotional activities.
• Participants can opt out of publicity by notifying the Promoter before the Closing Date.

10. Limitation of Liability

10.1 The Promoter is not responsible for:

• Technical issues affecting entry submission or draw processes.
• Errors or inaccuracies in Prize descriptions.
• Loss, injury, or damages caused by participation in the Competition or use of the Prize.

10.2 Liability Cap: The Promoter’s liability is limited to the value of the Prize awarded.

11. Amendments and Termination

11.1 Changes to Terms: The Promoter reserves the right to amend these Terms at any time. Updated Terms will be published on the Website.

11.2 Cancellation: The Promoter may cancel or suspend a Competition due to unforeseen circumstances. In such cases, entry fees will be refunded.

12. Governing Law and Jurisdiction

12.1 These Terms are governed by the laws of Scotland.

12.2 Disputes will be subject to the exclusive jurisdiction of Scottish courts.

13. Return Policy

13.1 Overview: The Promoter aims to provide a seamless and satisfactory experience for all participants. Due to the nature of Competitions, refunds are not typically available once an entry is submitted and confirmed, except under the circumstances outlined below.

13.2 Eligibility for Refunds: Refunds will only be issued in the following cases:

• Competition Cancellation: If a Competition is canceled by the Promoter, entry fees will be refunded in full.
• Technical Errors: If an entry fee is incorrectly charged due to technical issues or a system error on the Website, the participant may request a refund.
• Duplicate Payments: Refunds will be issued for duplicate payments made in error.

13.3 Non-Refundable Situations: Refunds will not be granted in the following cases:

• If the entrant is disqualified for violating these Terms and Conditions (e.g., incorrect information, abusive behavior, or fraudulent activity).
• If the entrant changes their mind after submitting an entry.
• If the entrant fails to answer the Competition Question correctly.

13.4 How to Request a Refund:

• Refund requests must be submitted in writing via email to info@imperiumcompetitions.co.uk within 7 days of the transaction.
• Include the following information:
• Full name
• Contact details
• Details of the payment in question (e.g., date, amount, transaction ID)
• Reason for the refund request

13.5 Processing Refunds:

• Refunds will be processed within 14 days of receipt of a valid refund request.
• Refunds will be issued via the same payment method used for the original transaction.

13.6 Customer Responsibility:

• It is the entrant’s responsibility to review their entries and ensure all payment details are correct at the time of submission.
• The Promoter is not liable for errors caused by third-party payment providers or financial institutions.

13.7 No Guarantee for Prize Alternatives: Refunds are not available for Prizes once claimed or if the winner opts for a cash alternative.

For any additional information or clarifications, contact us at info@imperiumcompetitions.co.uk.